Frequently Asked Questions
Everything you need to know about FaceShot
General
It should look like a real photo of you on a good day. FaceShot works from your own selfie and keeps your facial structure, skin tone and identity, so a clear, well-lit selfie gives the most natural result. If a result misses, the Likeness Guarantee gives you 20 free Refining Credits to try again.
We offer a Likeness Guarantee. If you're not happy with your results, claim 20 free Refining Credits to regenerate with a different style, framing, or setting. It's designed to make sure you end up with a headshot you actually love.
Any clear photo works — including a phone selfie taken at home. Make sure your face is clearly visible and well-lit. The in-app framing guide (close-up, head & shoulders, or half body) shows you exactly what to aim for. A simple background helps but isn't required.
Under 60 seconds. Once you upload your photo and select a style, your AI-generated headshots are ready almost instantly. No waiting days for edited proofs.
Yes. All generated headshots are yours to use for both personal and commercial purposes, including LinkedIn profiles, resumes, corporate directories, dating apps, and marketing materials.
Pricing & Credits
FaceShot uses a credit-based system. Every headshot costs 1 credit at standard quality, whatever the style. HD quality costs 1.5 credits and print-ready quality 2 credits per image. You get credits through your subscription plan or by buying one-time credit packs.
Monthly subscription credits reset each billing cycle — unused credits don't roll over. One-time credit packs never expire, so you can use them whenever you need new headshots.
There is a free start and four paid plans. New accounts get 4 free credits with no card. Starter is €9.99/month for 30 credits, Pro €29.99/month for 100 credits, Business €79.99/month for 250 credits and Team €129.99/month for 200 shared credits with team management. Paid plans unlock premium styles and HD quality. You can pay monthly or yearly: a year costs 10 times the monthly price, so two months are free, and your credits are still added every month.
Yes. We offer one-time credit packs: Starter (10 credits), Popular (40 credits, save 29%), and Pro (100 credits, save 40%). Visit our pricing page for current prices.
We offer a Likeness Guarantee on all plans. If you're not happy with your results, claim 20 free Refining Credits to tweak and perfect your headshots. It's a one-time offer designed to make sure you love the final result.
Technical
We offer over 20 styles across four categories: Professional (Executive, Corporate, LinkedIn, Medical/Healthcare, Legal, Academic, Real Estate Agent, and more), Creative (Startup Founder, Artist/Musician, Film Noir, Speaker/Author, and more), Casual (Dating Profile, Social Media, Outdoor Adventure, and more), and Seasonal styles. Premium styles are available on paid plans. Paid plans also unlock our Cinema Rig feature, letting you choose specific camera and lens combinations for a unique look.
Free plan headshots are delivered in JPG format. Paid plans unlock PNG format and HD quality starting from the Starter plan, giving you crisp, high-resolution results.
Absolutely. Our headshots are designed specifically for professional use — LinkedIn profiles, resumes, corporate directories, business cards, and team pages.
Yes. On the Pro, Business and Team plans you can create a team, invite members, share credits and set a default style so everyone's headshots match. The Team plan includes 200 shared credits a month.
Touche is an optional glamour enhancement that subtly smooths minor blemishes and fine lines in your headshot. It gives you a polished, 'best day' look while keeping your natural appearance fully intact. You can enable it in the Advanced settings before generating.
No. Touche applies only subtle refinements — think of it like a professional retoucher gently smoothing skin texture. Your facial structure, skin tone, and identity remain exactly the same. It adds 0.5 credit per image and is completely optional.
Privacy & Security
Your photos are processed securely and deleted within 30 days. They are never shared with third parties or used to train AI models.
All data is stored on secure European servers. We are fully GDPR compliant, and all data is encrypted both in transit and at rest.
Yes. You have the right to access, correct, delete, and export your data at any time. Contact privacy@faceshot.ai for any data-related requests.
Only you. Access is limited to a small number of authorized employees for support purposes only. Your photos are never shared with third parties.
Limits
FaceShot makes headshots and portraits from one selfie. It does not offer SSO (SAML or OIDC), an API or integrations with other tools, or in-person photo shoots. It also does not train a personal model on dozens of your photos; if you need many near-identical shots from a large photo set, a multi-photo service or a photographer may suit you better.
Yes. Every plan can be paid yearly at 10 times the monthly price, so two months are free, and your credits are still added every month. Monthly plans can be cancelled anytime. If you only need headshots once, a one-time credit pack (from €6 for 10 credits) may be cheaper than a subscription.
On a free account, generated images are deleted after 30 days. Headshots you generate while on a paid plan are kept. The selfies you upload are deleted within 30 days on every plan.
When you need a specific real location, a group photo of people standing together, full-body or event coverage, or a print campaign with art direction. FaceShot is built for individual headshots and profile photos.